• Can I get a sample before order in bulk?

    A: Of course you can

  • What is the lead time?

    A: For bulk order,it generally takes around 30-45 days, for sample order, it generally takes around 7-10 days

  • Can you accept customers'logo or brand?

    A: We can provide OEM service to our customers.

  • What are your payment terms?

    A: T/T, LC AT SIGHT etc which depends on your order amount

  • Where is your loading port?

    A: Our loading port is Ningbo, China or Shanghai, China

  • What is the shipping method?

    A: It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect). Please confirm with us before placing orders.

  • What is the warranty?

    A: We offer one-year warranty (damage not caused by improper use,unauthorized repair etc), and free replacement parts offered when place orders.

  • What is your MOQ for bulk order?

    A: Different safes are with different MOQ ranging from 50pcs to 1000pcs. You can check with our sales for details

  • How can I do if I cannot open my safe?

    A: We will offer trouble-shooting for you to examine by yourself firstly.If it still cannot work, you can contact us for further assistance.